Beyond the Chat Window: How AI‑Powered and Human Support Shape 24/7 Service in Mobile‑First Casinos
Mobile‑only casino platforms have exploded over the past five years, turning the traditional desktop‑centric gambling model on its head. Players now spin slots, place sports wagers, or join live dealer tables while commuting, waiting in line, or lounging on a couch. That on‑the‑go habit creates an expectation: help must appear instantly, no matter the hour […]